Location: Darlington (full-time office-based is preferred for such a key leadership role. Potential hybrid flexibility following an initial 3-month onboarding period could be discussed)
Salary: £40,000-£45,000 DOE
Reporting to: Managing Director
Employment Type: Full-time

About the Role

Are you an ambitious, hands-on digital marketer ready to take the next big step in your agency career?

As Marketing Manager, you will play a central role in driving performance across Hush Digital’s client accounts while helping guide and mentor our growing marketing team. Reporting directly to the Managing Director, this position is designed for a skilled marketer with strong technical grounding who is ready to step up, take greater ownership of client strategy and develop their leadership and commercial skills.

This is a unique opportunity for a Senior Specialist or Manager looking for an impactful role in a stable, boutique agency. You will work closely with agency leadership, gain direct exposure to business operations and benefit from a clear development path toward taking full ownership of the department.

If you bring solid hands-on expertise across digital channels and are eager to step into a leadership pipeline with direct mentorship, this is your opportunity.

Key Responsibilities

Team Support & Operational Guidance

• Mentor & Support Delivery: Act as a day-to-day point of support for our marketing team (seo and social media specialists and content creation apprentices), helping maintain high quality, standardising workflows and sharing knowledge.
• Workflow & Capacity Management: Assist in coordinating project timelines and team workloads to ensure client deliverables are met efficiently.
• Leadership Development: Work closely with the Managing Director to build your management and team leadership skills as the marketing department expands.

Account Management & Client Strategy

• Client Account Ownership: Lead and oversee key client relationships, translating data into clear performance insights, leading regular review calls and meetings.
• Multi-Channel Strategy: Develop joined-up marketing strategies across SEO, paid media, content and social media and any other suitable channels that align directly with client growth goals.
• Pitch & Growth Support: Support senior leadership in crafting proposals and presenting digital strategies for prospective clients and pitch opportunities.
• Client & Retainer Growth: Proactively identify opportunities to expand existing client relationships through additional channels, campaigns and services where these will deliver genuine commercial value, helping to increase client retention and grow recurring marketing revenue.

Hands-On Digital Execution

• Campaign Delivery: Execute and optimise campaigns across your core area of expertise (e.g SEO, PPC, Content/Social etc) while maintaining strong hands-on involvement.
• Website Build Support: Provide SEO, UX and strategic direction during website rebuilds, migrations and landing page creation alongside our design and development teams.
• Performance & Data Analytics: Track and report on performance using GA4, Google Search Console and Looker Studio dashboards, identifying growth opportunities for client retainers.

Skills & Experience Required

Essential

• Digital Marketing Experience: 5+ years of digital marketing experience, ideally within a fast-paced agency environment managing multiple accounts simultaneously.
• Educational Background: Degree in Marketing, Business or a related field (or equivalent practical industry experience).
• Hands-On Technical Capability: Solid, practical knowledge across core digital marketing disciplines (SEO, PPC, Content or Social) with deep expertise in at least one area.
• Commercial Acumen: Confident identifying opportunities for client and department growth, presenting recommendations, contributing to pitches and having conversations around additional marketing investment.
• CMS Platforms: Working knowledge of WordPress, Shopify or similar CMS environments.
• Data & Analytics: Proficient in data tracking, reporting tools (GA4, Looker Studio) and platform management to monitor campaign ROI.
• Strong Communication: Excellent presentation and communication skills, comfortable building strong relationships with client stakeholders.
• Ambition to Lead: A strong desire to develop formal team leadership skills.

Desirable

• Team Leadership: Prior management, mentoring or project management experience
• Website Migrations: Practical experience supporting SEO or content structure during website re-platforming or site launches.
• Custom Reporting: Experience creating custom Looker Studio dashboards for client reporting.

What We Offer

• Clear Career Pathway: A highly influential seat at the leadership table, with a clear pathway to Head of Department and then Director level for the right person as you develop.
• Direct Mentorship: Work side-by-side with the Managing Director, gaining valuable exposure to business strategy, pitching and department growth.
• Financial Rewards: Competitive starting salary DOE with future growth incentives.
• Supportive Culture: A close-knit, owner-led team with long-standing tenure, an open-door policy and a relaxed, friendly culture.

A Few Of Our Perks..

• 28 Days Off: Generous holiday allowance, including your Birthday off plus a full 2 week Christmas shutdown.
• Friday Flyers: Finish early every other Friday to start your weekend early.
• Company Pension: Employer-contributed pension scheme.
• Team Socials: Regular group lunches, BBQs, pool tournaments and seasonal outings.
• Casual Dress Code: Work comfortably with an everyday casual dress policy.
• Creative Fridays: Dedicated monthly time to explore new tools, platforms or strategic ideas outside of client work.
• Paid Volunteering Days: 1–2 days per year dedicated to supporting causes you care about.
• Modern Office + Office Dog: A relaxed, welcoming Darlington office space with quiet zones, collaborative hubs and our friendly office pup.
• Unlimited Rijo Coffee: Bean-to-cup brews on tap all day.
• Latest Tech Setup: High-spec laptops, monitors and tools to ensure you can deliver your best work.
• Free Spotify Premium: Soundtrack your workday.
• Free On-Site Parking: Hassle-free parking right outside the office.